SCH SOLUTIONS recognizes the importance of protecting your personal data. To this end, we have developed a set of security measures to protect the personal data of all our partners, employees, and customers, as well as all users of the website .
3. DATA COLLECTION, PROCESSING PURPOSES, AND LEGAL BASIS
3.1 SCH SOLUTIONS may collect data directly (i.e., directly from the User) or indirectly (i.e., through partner entities or third parties) through the following channels:
Indirectly: through partners, Leisure Launch group companies, and official entities.
SCH SOLUTIONS processes this data in order to respond to requests from potential clients or institutional partners, particularly in the following situations:
when you request a contact;
when you subscribe to our newsletter;
when you provide or request information;
or when you enter into a contractual relationship with SCH SOLUTIONS.
Providing your personal data in these situations is mandatory, without which it is not possible to serve the purposes requested.
Personal data collected and processed includes information regarding your name, telephone number, mobile number, email, address, and tax identification number (collected for billing purposes).
II) Data obtained by browsing the website
This data includes, for example, pages visited, interest in content, access times, and device type. SCH SOLUTIONS processes a limited amount of user data for the purpose of optimizing its website. The data helps us to improve the user experience and manage the services provided.
III) Data provided by Google Analytics / Google Marketing and Remarketing Services
SCH SOLUTIONS uses Google Analytics and Google Marketing and Remarketing Services in the interest of the analysis, optimization, and operation of our online services. Google is certified under the Privacy Shield Agreement, ensuring compliance with European privacy legislation. If you do not wish to receive advertising through Google Marketing Services, you can use the exclusion options available by Google at .
IV) Data collected through social networks
The website is linked to the social networks Facebook, Instagram, and YouTube, through a connection to the servers of these social networks which, in some situations, allows the identification of the website the user is visiting and storage of personal data.
Information regarding the data processing carried out by these social networks is available on these websites:
3.3 In terms of general principles regarding the processing of personal data, SCH SOLUTIONS is committed to ensuring that all personal data it processes will be:
Object of processing in accordance with the law, loyal and transparent to the User;
Collected for specific, objective, and legitimate purposes and not further processed in anyway contrary to those purposes;
Adequate, justified, and limited to what is necessary for the purposes for which it is treated;
Accurate and updated where necessary, with all necessary measures being taken to ensure that inaccurate data is deleted or corrected without delay.
4. RETENTION PERIOD
SCH SOLUTIONS saves and processes personal data only for the time necessary for the purpose for which it was collected, with possible contacts during this time via email, phone, WhatsApp, or SMS.
After this period, all personal data will be deleted except in situations where you give SCH SOLUTIONS your specific and informed consent for a specific purpose or where it is necessary to fulfill a legal obligation to which SCH SOLUTIONS is subject. In all situations, the data will be stored and retained only for the minimum period necessary for the purposes for which it is collected or further processed.
In order to revoke your consent, you may contact us at: SCH SOLUTIONS, UNIPESSOAL, LDA., Rua Conde de Avelar, n.º 46, 2460-681 Sao Martinho do Porto, Portugal; or the email: .
6. DATA DISSEMINATION
SCH SOLUTIONS may share your personal data with other Leisure Launch group partner companies only in situations where our clients specifically request our assistance in providing complementary services provided by our partner companies.
Leisure Launch group partner companies will only receive the personal data necessary for their services and exclusively for the above-mentioned purposes, in accordance with the instructions given by SCH SOLUTIONS, strictly complying with legal regulations regarding personal data protection, computer security, and other applicable standards.
7. USERS' RIGHTS
As long as the SCH SOLUTIONS maintains or processes personal data, all users may, at any time and free of charge, exercise the following rights:
Right of access - the right to request a copy of the information we have about you;
Right of rectification - the right to correct any data that you consider incorrect or incomplete;
Right to be forgotten - you can request that the data we have about you be deleted from all our records;
Right to limitation of processing - where certain conditions apply, you have the right to restrict the processing of your personal data;
Right to portability - the right to have your data transferred to another organisation;
Right to object - the right to object to certain types of processing of your personal data;
Right to legal recourse - if SCH SOLUTIONS refuses your request according to the right of access, we will explain the reason.
Users who wish to complain about the way their personal data is being processed by SCH SOLUTIONS, or about the way their complaint has been processed, have the right to complain directly to SCH SOLUTIONS or to the Portuguese supervisory authority: Comissao Nacional de Proteccao de Dados, Av. D. Carlos I, 134 - 1.º, 1200-651 Lisboa, Portugal, Telephone: (+ 351) 21 392 84 00, Fax: (+ 351) 21 397 68 32, Email: .
9. PERSONAL DATA PROTECTION MEASURES
SCH SOLUTIONS implements various appropriate technical and organizational measures to protect users' personal data, including the use of secure servers, firewalls, and data encryption.
The website uses session cookies, which are small information files sent from the website server to the user's browser and stored on your computer. These temporary "cookies" remain in the cookie file only during the use of the website. These cookies will only be used by SCH SOLUTIONS to analyze web traffic patterns, allowing us to identify problems and provide a better user experience.
If you wish to delete them or automatically set your blocking, these settings can be made in your browser. However, if you do not allow cookies to be used, there may be some features of the website that you will not be able to use.
12. CONTACTS AND CLARIFICATION OF DOUBTS